Guidelines for the design of accessible information and communication technology systems
These Guidelines are written for designers of information and communication technology (ICT) and provide advice and recommendations on accessibility issues for all types of disabilities.
They have corresponding quick-look checklists that show the recommendations made for various types of disability.
Application Areas
- Transport
- Household appliances
- Telecommunications
- Plain Old Telephone System (POTS)
- Screen phones
- Mobile phones
- Video phones
- Interactive voice response (IVR)
- Voice over Internet Protocol (VoIP)
- Financial transactions
- Public access terminals
- Computing
- Television
- Smart home
- eGovernment
Technology
- Cards and smart media
- Biometrics systems
- Controls
- Remote controls
- Audio input
- Audio output
- Visual displays
- Tactual displays
- Operation sequence
- User interfaces and interface transmission technologies to assistive devices
- Wireless systems
- Wayfinding
- Help facilities
Related Aspects
- Inclusive design
- Fonts
- Pictograms, icons and symbols
- Braille codes
- Training for users of ICT systems
- Accessible events
- Privacy
- Legislation and regulation
- Standards
- Wheelchairs