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Cardiac-eu.org

Responding to All Citizens Needing Help

Principal researcher

Name: DELPRATO UBERTO

Contact details: VIA MONTE SENARIO 98, 00141 ROMA, ITALY 
Tel. +39-348-3432153 
Fax. +39-06-87459009 
Email: u.delprato@i4es.it

Website: www.reach112.eu

Project details

Start date: 07/2009
End date: 06/2012

Description: REACH112 will implement an accessible alternative to traditional voice telephony that will be suitable for all. While people with disabilities find it hard to communicate with the existing solutions, REACH112 will provide modes of communication so that they will find a way to communicate in each situation, may it be with a live real-time text conversation, with sign language, with lip reading, with voice or with any simultaneous combination of these modes described by the concept of Total Conversation. The service will be of benefit for all. Meanwhile, there is an urgent need to improve access to emergency services for people with disabilities in the EU. REACH112 will implement a 12-month pilot in Sweden, UK, The Netherlands, France and Spain allowing disabled users to communicate at a distance with each other and directly with the emergency services. IP devices will be provided in the homes, workplaces and on the move, connecting the users simultaneously in video, voice and text. Users will be able to connect between countries and different service providers, on mobile and fixed IP networks. They will also connect through a third-party service (relay) with voice telephone users. The service will be integrated with existing telecommunication platforms and emergency service frameworks. Additionally, a protocol for the exchange of information between emergency services will be made available so that relevant data can be transferred to the most appropriate emergency service. REACH112 will therefore become a blueprint for the extension of IP-based communications, Total Conversation and emergency services in the EU. It will guide the improvements of communication between all citizens - in particular those with disabilities - as well as the accessibility and call handling of all EU emergency services.

Other organisations involved in this project

INTELLIGENCE FOR ENVIRONMENT AND SECURITY SRL IES SOLUTIONS SRL
EUROPEAN EMERGENCY NUMBER ASSOCIATION ASBL
NOKIA OYJ
WebSourd
INTERACTIVITE VIDEO ET SYSTEMES
FRANCE TELECOM SA
CENTRE HOSPITALIER UNIVERSITAIRE DE GRENOBLE
INFORMATION SOCIETY OPEN TO IMPAIRMENTS E-ISOTIS
VODAFONE ESPANA S.A.
SIEMENS SA
SERVICIOS DE TELEMARKETING S.A.
AXENCIA GALEGA DE EMERXENCIAS XUNTA DE GALICIA
SOS ALARM SVERIGE AKTIEBOLAG
OMNITOR AB
KORPS LANDELIJKE POLITIEDIENSTEN
AnnieS B.V.
4C Telecom B.V
UNIVERSITY OF BRISTOL
ROYAL NATIONAL INSTITUTE FOR DEAF PEOPLE
Avon and Somerset Police Authority
AuPix Ltd
AVON FIRE AND RESCUE SERVICE

Last updated: 28/04/2010