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Report on international ICT accessibility standards proposed, being developed and recently published.

Overview:

This report covers current international activities in the development of standards, technical reports and guidelines that include accessibility requirements and recommendations for ICT products.

Accessibility standards are developed globally by committees of the International Organisation for Standardisation (ISO), the International Electrotechnical Commission (IEC), Joint Technical Committee (JTC) 1 of the ISO & IEC, national standards bodies (e.g. the BSi, ANSI, AFNOR, DIN…) and many other organisations.

Proposed new standards and activities:

The following “projects” are currently under discussion or proposed by various standards organisations.
For international standards Working Drafts and New Project proposals will be submitted for international ballot. If the balloting is successful (acceptance of the project, commitment of experts, offer of a project editor, etc) the projects will be assigned to the appropriate standards organisations or new organisations will be created.

ISO/IEC Guide 71:2001- Guidelines for standards developers to address the needs of older persons and persons with disabilities– Revision

Scope:
1.1 This Guide provides guidance to writers of relevant International Standards on how to take into account the needs of older persons and persons with disabilities. Whilst recognizing that some people with very extensive and complex disabilities may have requirements beyond the level addressed in this Guide, a very large number of people have minor impairments which can be easily addressed by relatively small changes of approach in standards, thereby increasing the market for the product or service.

This Guide aims
a) to inform, increase understanding and raise awareness about how human abilities impact on the usability of products, services and environments,
b) to outline the relationship between the requirements in standards and the accessibility and usability of products and services, and
c) to raise awareness about the benefits of adopting accessible design principles in terms of a wider market.

1.2 This Guide applies to products, services and environments encountered in all aspects of daily life and intended for the consumer market and the workplace. For the purposes of this document, the term ‘products and services’ is used to reflect all these purposes.

1.3 This Guide
a) describes a process by which the needs of older persons and persons with disabilities may be considered in the development of standards,
b) provides tables to enable standards developers to relate the relevant clauses of a standard to the factors which should be considered to ensure that all abilities are addressed,
c) offers descriptions of body functions or human abilities and the practical implications of impairment,
d) offers a list of sources that standards developers can use to investigate more detailed and specific guidance materials.

1.4 This Guide provides general guidance. Consideration should be given to the development of additional guides for specific product or service sectors.

1.5 While it is recognized that accessibility and usability are important for both products and services, international work on services standards is at the preliminary stage. At present, this Guide contains considerably more guidance on products than on services.

Comments:

  1. In February 2011, the ISO Technical Management Board decided to initiate the revision of this guide for standards makers.
  2. Invitations have been made to standards committees to nominate for experts to participate in a new TAG which will carry out the work.
  3. The original (2001) ISO Guide 71 has been adopted in Europe as CEN/CENELEC Guide 6 - Guidelines for standards developers to address the needs of older persons and persons with disabilities.

ISO 9241-135 - Ergonomics of human-system interaction – Part 135: Natural language dialogues
This potential standard is being discussed in ISO/TC 159/SC 4/WG 5 (Software ergonomics and human-computer interaction) and in due course a Working Draft will be prepared together with a New Project proposal for international ballot.
This standard would provide recommendations and guidelines for the user-centred design of software user interfaces for voice controlled dialogue systems to increase usability.

ISO 9241-136 - Ergonomics of human-system interaction – Part 136: Voice/Auditory interaction
This potential standard is being discussed in ISO/TC 159/SC 4/WG 5 (Software ergonomics and human-computer interaction) and a Working Draft is currently expected, together with a New Project proposal for international ballot.
This standard would provide recommendations and guidelines for the user-centred design of software user interfaces for voice interaction systems to increase usability.

ISO 9241-140 - Ergonomics of human-system interaction – Part 140: Selection and combination of dialogue techniques
This potential standard is being discussed in ISO/TC 159/SC 4/WG 5 (Software ergonomics and human-computer interaction) and a Working Draft is currently expected, to be discussed at the next meeting in June 2011, together with a New Project proposal for international ballot.

Potential content (to be agreed) could include:

  1. the provision of criteria to select and combine different forms of interaction,
  2. modality issues, accessibility issues (multi modality within dialogues).

ISO 9241-152 - Ergonomics of human-system interaction – Part 152: Interpersonal communication – Usability and accessibility of computer-based data and voice communication
This potential standard is currently being discussed and developed within ISO/TC 159/SC 4/WG 5 (Software ergonomics and human-computer interaction). In due course a Working Draft will be prepared together with a New Project proposal for international ballot.

ISO 9241-930 - Ergonomics of human-system interaction – Part 930: Haptic and tactile interactions in multimodal environments
Scope:
Unknown.
Current project plan:


WD

CD ballot

DIS ballot

FDIS ballot

ISO Publication

Underway

TBD

TBD

TBD

TBD

Comment:

  1. New Work Item proposal in preparation within ISO/TC 159/SC 4/WG 5 (Software ergonomics and human-computer interaction),

ISO 9241-940 - Ergonomics of human-system interaction – Part 940: Evaluation of tactile and haptic interactions
Scope:
Unknown.
Current project plan:


WD

CD ballot

DIS ballot

FDIS ballot

ISO Publication

Underway

TBD

TBD

TBD

TBD

Comment:

  1. New Work Item proposal in preparation within ISO/TC 159/SC 4/WG 5 (Software ergonomics and human-computer interaction).

ISO/IEC Technical Report on applying ISO/IEC 24756 to Assistive Technology
Scope:
Unknown
Comments:

  1. ISO/IEC 24756 - Framework for specifying a Common Access Profile (CAP) of needs and capabilities of users, systems and their environments, was published in 2009.
  2. Development by ISO/IEC JTC 1/SC 35/WG 6 - User interface accessibility.
  3. A revision is considered necessary due to the publication of the JTC 1/SWG-A ISO/IEC 29138-1 - Accessibility considerations for people with disabilities - Part 1: User needs summary, in 2009. As published, 24756 addresses system capabilities, not user needs, and human abilities rather than user preferences. In addition, other work is now underway, such as the US NPII (National Public Inclusive Infrastructure) and ISO 9241-129 (Guidance on software individualization), which should be taken into account.

NWIP ISO 245XX - Ergonomics - Accessible design - Sound pressure levels of spoken announcements for products and public address systems

Scope:

This International Standard specifies methods to determine an appropriate sound pressure level range for spoken announcements in noisy environments. The specified method includes consideration of older persons and persons with decreased hearing ability to determine sound pressure levels of spoken announcements that follow concept of ISO/IEC Guide 71.

The target uses of the spoken speech levels specified in this standard are for product users and manufacturers as well as for users of public-address systems. Spoken announcements should be understandable but limited to comfortable speech levels to improve their usability and acceptability.

The target products that present spoken announcements are consumer products such as electronic home appliances, information and communication technology equipment that employ spoken announcements in their human-machine interface, voice messages assisting to drive cars as well as products providing services for general users in public facilities.
This standard will be applicable when a transducer producing a spoken announcement is located at a short distance from the user in conditions with ambient noise, having stable sound pressure level and frequency spectrum. In an informative annex, this standard will also describe procedures for cases: where the transducer producing the announcement is located at distances a long distance, where the noise is not stable, and where the space has considerable reverberation.
This standard does not specify sound pressure levels of spoken announcements for systems with automatic sound pressure level control to compensate for fluctuating ambient noise levels. This standard is not applicable to spoken announcements heard through headphones or earphones, or to spoken announcements heard with
the ear close to the speech sound source.

This standard does not specify the sound pressure levels of spoken announcements presented in emergency situations such as signals for fire alarms, gas leakages and crime prevention those are covered in ISO 7240-16 and ISO 7240-19.

  1. Proposed by JISC (Japan)
  2. New Work Item ballot closed 2010-05-24. However, the project was not approved due to insufficient commitment of national body experts to participate in the development of this standard.
  3. Probable development by ISO/TC 159/SC 5 – Ergonomics of the physical environment

Preliminary work on “User interface component accessibility”
Scope:
Unknown
Comments:

  1. Proposal in ISO/IEC JTC 1/SC 35 – User Interfaces.
  2. Plan is for a series of standards under this title.
  3. Draft being prepared for discussion at next SC 35 meeting in August 2011…NWI ballot should follow.

Preliminary work on “Accessibility and convergence of ICT devices”
Scope:
Unknown.
Comments:

  1. Proposal in ISO/IEC JTC 1/SC 35 – User Interfaces.
  2. Possible multi-part standard.
  3. Draft being prepared for discussion at next SC 35 meeting in August 2011…NWI ballot should follow.

Preliminary work on “Principal voice commands”
Comments:

  1. This proposal is being discussed in ISO/IEC JTC 1/SC 35/WG 5 – User Interfaces – Cultural and linguistic adaptability
  2. The current plan is for a possible multi-part standard.
    1. Part 1: Framework and general guidance,
      1. Scope: This part of ISO/IEC Principal voice command defines a framework and general guidance for essential voice commands. This International Standard will propose a limited number of commands which could be memorized to facilitate the use of the information/communication technology (ICT) devices including computers, PDA’s, tablets, mobile devices, car navigation systems, and business machines.
    2. Part 2: Procedures for constructing and testing,
    3. Part 3: Translation issues and inter-language issues for voice command,
    4. Part 4: Management of spoken command registration
      1. Scope: This part of the ISO/IEC Principal voice commands International Standard defines supplementary procedural information, requirements and criteria that apply to a collection of spoken commands published as a web-accessible spoken command database. They are based on the Annex ST of the ISO Supplement to ISO/IEC Directives. This part of the ISO/IEC Voice command International Standard also defines the method for adding, changing or withdrawing spoken commands in an electronic database of standard spoken commands. Annex ST ISO/IEC Directives – Supplement – Procedures Specific to ISO is followed, or otherwise differences are specified in this standard for management of spoken command registration.
  3. The New Project ballots for parts 1 and 4 were unsuccessful. The drafts have been revised and new NP ballots were initiated on 2011-03-15.

New Work Item Proposal for Ontology Integration and Interoperability (OntoIOp)
Purpose/objective:
The proposal brings together new results in the international state of the art in ontology-based interoperability, particularly with respect to the application area of Ambient Assisted Living (AAL). This includes results from several large-scale initiatives. In particular, techniques developed within the European FP7 research project OASIS (Open architecture for Accessible Services Integration and Standardization) and similar efforts in North America and Asia. The synergies targeted within the standardization activity will, however, allow the resulting International Standard to go significantly beyond the existing efforts and results. In the case of OASIS, for example, the focus is on providing an open platform for interoperable services for the aging; for this the project targets to utilise ICT and other key technologies in order to provide holistic services to older people to support their physical and psychological independence, stimulate their social or psychological engagement and foster their emotional well being. Although relevant for AAL and including AAL components, the focus on services means that the project will be generic in its approach and applicable for all eApplications beyond the functional and technical requirements of AAL.

Justification:
Ontologies are applied in eBusiness, eHealth, eGovernment, eInclusion, and virtually all other information-rich endeavours. The diversity of current interoperability initiatives also demonstrates, however, that there is currently no unified framework within which interoperability efforts themselves can be synchronised and orchestrated. To meet this problem and progress towards safe and secure interoperability standardisation within application areas such as AAL, standards and guidelines are necessary in the area of ontological structuring and modularity.

Comments:

  1. New Work Item proposal initiated by ISO/TC 37/SC 3 – Terminology and other language and content resources - Systems to manage terminology, knowledge and content.
  2. Date of initiation: 2011-04-25.
  3. New Work Item Ballot closes: 2011-05-31.

Standards currently being developed and recently published:

ISO 9241-129 – Ergonomics of human-system interaction – Part 129: Guidance on software individualisation
Scope:
This part of ISO 9241 provides ergonomics guidance on individualization within interactive systems, including recommendations on

  1. where individualization might be appropriate or inappropriate, and
  2. how to apply individualization.

It focuses on individualization of the software user interface to support the needs of users as individuals or as members of a defined group.

It does not recommend specific implementations of individualization mechanisms. It provides guidance on how the various aspects of individualization are made usable and accessible, but does not specify which individualizations are to be included within a system.

NOTE Individualizations depend on the specific context of use for which an interactive system is to be designed and/or used, and need to be developed for that specific context of use.

This part of ISO 9241 is not intended to be used in isolation. It deals only with individualization within the context of designing a complete software system. It is intended to be used with ISO 9241-110 and any other parts in the ISO 9241 series applicable to the design of the intended system.

Some of its guidance can also be applied to hardware user interfaces and user interfaces that combine software and hardware.

Current project plan:


WD

CD ballot

DIS ballot

FDIS ballot

ISO Publication

Approved

Approved

Approved

Approved

To be announced

Comments:

  1. Development is by ISO/TC 159/SC 4/WG 5 – Software ergonomics and human-computer interaction.

ISO 9241-154 - Ergonomics of human-system interaction – Part 154: Interactive voice response (IVR) applications
Scope:
This part of ISO 9241 gives provisions on, and requirements for, the user interface design of interactive voice response (IVR) applications. It covers both IVR systems that employ touchtone input and those using automated speech recognition as the input mechanism. It is equally applicable to cases in which the user or the IVR system itself (e.g. in some telemarketing applications) initiates the call.

This part of ISO 9241 is intended to be used together with ISO/IEC 13714.

NOTE: Its scope is thus more general than that of ISO/IEC 13714, which is specific to voice messaging systems.

Current project plan:


WD

CD ballot

DIS ballot

FDIS ballot

ISO Publication

Under revision

Approved

Closes
2011-09-07

TBD

2010

Comments:

  1. Based upon US HFES 200.4: Software User Interfaces – Interactive Voice Response (IVR) and Telephony.
  2. Project approved 2008-09-15
  3. Assigned to a Working Group of ISO/TC 159/SC 4/WG 5– Software ergonomics and human-computer interaction.
  4. This standard will use as its basis the US Human Factors & Ergonomics Society (HFES) 200.4 (Human Factors Engineering of Software User Interfaces – Interactive Voice Response and Telephony) guidelines which have now been approved as an American National Standard (ANSI).
  5. This standard has been approved for adoption and publication as a European standard (EN), following publication by ISO.

ISO 9241-210:2010 – Ergonomics of human-system interaction – Part 210: Human-centred design for interactive systems
Scope:
This part of ISO 9241 will provide guidance on human-centred design principles and activities throughout the life cycle of computer-based interactive systems. It is intended to be used by those managing design processes. This part of ISO 9241 is concerned with both hardware and software components of interactive systems.

NOTE: Computer based interactive systems vary in scale and complexity. Examples include off the shelf (shrink wrap) software products, custom office systems, plant monitoring systems, automated banking systems, web sites and applications, and consumer products, such as vending machines, mobile phones and digital television. Throughout this standard, such systems are generally referred to as products, systems or services although, for clarity, sometimes only one term is used.

This part of ISO 9241 will provide an overview of human-centred design activities. It does not provide detailed coverage of the methods and techniques required for human-centred design, nor does it address health or safety aspects in detail. Although it addresses the planning and management of human-centred design, it does not address all aspects of project management.

The information in this part of ISO 9241 is intended for use by those responsible for planning and managing projects that design and develop interactive systems. It therefore addresses technical human factors and ergonomics issues only to the extent necessary to allow such individuals to understand their relevance and importance in the design process as a whole. It also provides a framework for human factors and usability professionals involved in human-centred design. Detailed human factors, ergonomics, usability and accessibility issues are dealt with more fully in a number of standards including other parts of ISO 9241 (Annex A). A number of other standards are relevant to the design of systems, including ISO 6385, which sets out the broad principles of ergonomics (Annex B).

The guidance in this part of ISO 9241 can benefit all parties involved in human-centred design and development.

Current project plan:


WD

CD ballot

DIS ballot

FDIS ballot

ISO Publication

Approved

Approved

Approved

Approved

2010

Comments:

  1. This is a revision of ISO 13407:1999 - Human-centred design processes for interactive systems, incorporated and re-numbered into the expanded ISO 9241 series.
  2. Developed by ISO/TC 159/SC 4/WG 6 – Human-centred design processes for interactive systems.

ISO 9241-391 Ergonomics of human-system interaction- Part 391: Requirements, analysis and compliance test methods for the reduction of photosensitive seizures
Scope (proposed):
Extensive studies on the subject of photosensitive epilepsy, which have taken place around the world, have led to formulation of this document. The guideline proposed in the document is for the protection of the vulnerable section of the viewing population who have photosensitive epilepsy, and who are therefore prone to seizures triggered by flashing lights, including certain types of flashing television images. Broadcasting organizations are encouraged to raise awareness among programme producers of the risks of creating television image content which may induce photosensitive epileptic seizures in susceptible viewers.

Current project plan:


New Project

CD ballot

DIS ballot

FDIS ballot

ISO Publication

Approved

Planned
2011-03-24

Planned
2011-09-24

To be decided

To be decided

Comments:

  1. Development by ISO/TC 159/SC 4/WG 12 – Image safety (formed for this project).
  2. New project approved 2010-03-24.

ISO 9241-910 – Ergonomics of human-system interaction – Part 910: Framework for tactile and haptic interaction
Scope:
This part of ISO 9241 provides a framework for understanding and communicating various aspects of tactile/haptic interaction. It defines terms, describes structures and models, and gives explanations related to the other parts of the ISO 9241 “900” subseries. It also provides guidance on how various forms of interaction can be applied to a variety of user tasks.
It is applicable to all types of interactive systems making use of tactile/haptic devices and interactions.
It does not address purely kinaesthetic interactions, such as gestures, although it might be useful for understanding such interactions.

Current project plan:


WD

1st CD ballot

2nd CD ballot

DIS ballot

FDIS ballot

ISO Publication

Completed

Not approved

Approved

Approved

Terminates 2011-06-07

2011

Comments:

  1. Development by ISO/TC 159/SC 4/WG 9 – Haptic and tactile interactions
  2. This standard has been approved for adoption and publication as a European standard (EN), following publication by ISO.

ISO 9241-920:2009 - Ergonomics of human-system interaction – Part 920: Guidance on tactile and haptic interactions
Scope:
This standard will contain ergonomic requirements and recommendations for tactile and haptic hardware and software interactions. It will provide guidance related to the design and evaluation of hardware, software, and combinations of hardware and software interactions. It will include guidance on:

  1. the design/use of tactile/haptic inputs, outputs, and/or combinations of inputs and outputs, including:
    1. general guidance on their design / use
    2. guidance on designing / using combinations of tactile and haptic interaction
      1. use in combination with other modalities
      2. use as the exclusive mode of interaction
  2. the tactile/haptic encoding of information, including:
    1. textual data
    2. graphical data
    3. controls
  3. design of tactile/haptic objects
  4. layout of tactile/haptic space
  5. interaction techniques

This international standard does not provide recommendations specific to Braille, but can apply to interactions that make use of Braille.

It is recognized that some interactive scenarios might be constrained by the limitation that a real workspace is to be modelled in a virtual environment. Objects can be in suboptimal positions or conditions for haptic interaction, by virtue of the situation being modelled. The recommendations in this standard apply at least to the controls for the virtual workspace. These recommendations can also be applied to the entire virtual environment, consistent, as much as possible, with the simulation requirements.

Current project plan:


WD

CD ballot

DIS ballot

FDIS ballot

ISO Publication

Completed

Approved

Approved

Approved

Published 2009

Comments:

  1. Development by ISO/TC 159/SC 4/WG 9 – Haptic and tactile interactions.
  2. The ISO 9241-9XX series is planned to include:
    1. Part 900 - Introduction to tactile and haptic interactions.
    2. Part 910 - Framework for tactile and haptic interactions.
    3. Part 930 - Haptic and tactile interactions in multimodal environments.
    4. Part 940 - Evaluation of tactile and haptic interactions.
    5. Part 941 - Physical measures.
    6. Part 942 - Characteristics/Qualities.
    7. Part 945 - Laboratory testing, physical measures.
    8. Part 946 - User test methods.
    9. Part 950 - Design of haptic devices(hardware).
    10. Part 971 - Public environments and systems (should include banking machines).
    11. Part 9XX - Command vocabulary.
    12. Part 9XX - Haptics for hand-held devices
    13. Part 9XX - Haptics-enabled electronics, books, etc.

ISO 14289 - Document management – Electronic document file format enhancement for accessibility (PDF/UA) – Part 1: Use of ISO 32000-1 (PDF/UA-1)
Scope:
This International Standard will specify how to use the Portable Document Format (PDF) to produce electronic documents which are accessible to users with disabilities.

This International Standard will not apply to:

    • Specific processes for converting paper or electronic documents to the PDF/UA format
    • Specific technical design, user interface, implementation, or operational details of rendering
    • Specific physical methods of storing these documents such as media and storage conditions
    • Required computer hardware and/or operating systems

Current project plan:


WD

2nd CD ballot

DIS ballot

FDIS ballot

ISO Publication

Completed

Approved

Closed

TBD

TBD

Comments:

  • New Project approved April 2009.
  • Development by ISO/TC 171/SC 2/WG 9 – Document management applications – Application issues – PDF-Universal Access.
  • Development by the Association for Information and Image Management (AIIM) PDF/ Universal accessibility Committee, with the aim of producing an International (ISO) Standard. This committee is developing a specification for accessible PDF. The Committee's goal is to set standards for PDF authoring such that conforming PDF files are accessible and usable to all, including those who use assistive technology.
  • This is not meant to be a techniques (how to) specification, but rather a set of guidelines for creating accessible PDF. The components and their structure are highly dependent upon which objects (graphics, text, multimedia, form fields) are to be present in the PDF file. The specification will describe such components and the conditions governing their inclusion in a PDF file in order to be considered accessible for a particular document type. The mechanisms for including the components in the PDF stream will be left to the discretion of the individual developer, PDF generator, or PDF viewing agent.
  • Plan to go direct to DIS ballot if no negative or technical comments received on the 2nd CD ballot.
  • Part 2 of ISO 14289 is planned to be Document management applications – El Electronic document file format enhancement for accessibility – Part 2: Use of ISO 32000-2 (PDF/UA-2).(2010-07-15)

ISO TR 22411 - Ergonomic data and guidelines for the application of ISO/IEC Guide 71 to products and services to address the needs of older persons and persons with disabilities (Revision)
Scope:
1.1 This Technical Report (TR) provides standards developers with ergonomic data and design considerations on how to take into account the needs of older persons and persons with disabilities, in accordance with the factors described in ISO/IEC Guide 71.

This TR contains:

      • considerations for accessible design of products, services and environments, and
      • ergonomic knowledge and data on human abilities – sensory, physical, cognitive abilities – and on allergy.

Each design consideration is based on ergonomic principles that are necessary to make products, services and environments accessible for older persons and persons with disabilities.

1.2 This TR applies to products, services and environments encountered in all aspects of daily life, the consumer market and the workplace. For the purposes of this TR, the term 'products and services' is used to reflect all these purposes.

1.3 The design considerations and ergonomic data in this TR may also be useful for others such as manufacturers, designers, service providers and educators.

This TR does not provide techniques for designing assistive devices. However, some of the design considerations support interoperability with assistive technology.

Conformity assessment of any international, regional, or domestic standards is not in the scope of this TR.

Current project plan (Revision):


WD

PDTR ballot

DTR ballot

ISO (TR) Publication

Underway

TBD

TBD

TBD

Comments:

    • Development by ISO/TC 159/WG 2 - Ergonomics for people with special requirements
    • This standard was first published by ISO in 2008
    • Preparatory work on a revised version of ISO TR 22411 is underway.
    • ISO TR 22411:2008 was adopted as a CEN (European) standard as CEN ISO/TR 22411 in June 2010.

ISO 24500 – Ergonomics - Accessible design – Auditory signals for consumer products
Scope:
This International Standard specifies the auditory signals used as a means to communicate information as feedback of operation or the condition of products when a user, even a person with visual impairment or an older person with impairments of vision and hearing, uses a consumer product.

It does not specify fire alarm sounds, gas leak alarm sounds, or crime prevention alarm sounds, which are determined by other laws and regulations, nor does it specify electronic chimes, voice guides, and other sounds peculiar to communication instruments such as telephones.

It is applicable to auditory signals of a fixed frequency used in general applications (also called beep sounds).

NOTE: It is also recommended that this document be used when variable frequency sounds or melodic sounds are used.

Current project plan:


WD

CD ballot

DIS ballot

FDIS ballot

ISO publication

Available

Approved

Approved

Approved

2010

Comments:

  • Development by ISO/TC 159/SC 5/WG 5 – Ergonomics of the physical environment – People with special requirements.
  • This standard has been approved for adoption and publication as a European standard (EN), following publication by ISO.
  • This standard passed FDIS ballot on 2010-09-07 and has been published by ISO.

ISO 24501 – Ergonomics - Accessible design - Sound pressure levels of auditory signals for consumer products
Scope:
This International Standard specifies methods for determining the sound pressure level range of auditory signal so that the users of consumer products, including elderly people with hearing loss which develops during ageing, can hear the signal properly in the presence of specific interfering sounds. When an auditory signal with a fixed sound level is used, the level shall be adjusted to fall in the range. When the sound level is controllable by the user, the level shall be variable to cover the entire range at the narrowest.

Auditory signals, in this International Standard, refer to sounds with a fixed frequency (also called beep sounds). Electronic chimes and voice guides are not included.

NOTE It is also recommended that this document be used when variable frequency sounds or melodic sounds are used.

This International Standard is applicable to auditory signals which are heard in the same room where the product is used or in an adjacent room not entirely enclosed within walls (at approximate maximum distance of 4 m from the product). It is not applicable to auditory signals heard through a head receiver or earphones, or to those heard with the ear located near the sound source.

This International Standard does not specify the sound pressure level of auditory signals regulated by other statutes such as those for fire alarms, gas leakages, and crime prevention, nor does it specify auditory signals peculiar to a communication tool such as telephones.

Current project plan:


WD

CD ballot

DIS ballot

FDIS ballot

ISO publication

Available

Approved

Approved

Underway

TBD

Comments:

  • Development by ISO/TC 159/SC 5/WG 5 – Ergonomics of the physical environment – People with special requirements.
  • This standard has been approved for adoption and publication as a European standard (EN), following publication by ISO.

ISO 24502 – Ergonomics - Accessible design - Specification of age-related relative luminance contrast in visual signs and displays
Scope:
This international standard specifies age-related luminance contrast of any two lights of different colour seen by a person at any age by taking into account the age-related change of relative luminous efficiency of the eye.

This basic international standard provides a method that can be applied to the design of visual signs and displays. It applies to visual environments in which the spectral radiance is known or measurable and viewed under the moderately bright light level called photopic vision. It does not apply to those which are seen under a dark environment called mesopic and/or scotopic vision.

NOTE 1: This document specifies the luminance contrast for people from 10 yrs to 70 yrs of age who have had no medical treatment or surgery on their eyes throughout their life. For people younger than ten years old or older than 80 years old, this document may apply by estimating the age-related spectral luminous efficiency by extrapolation.

NOTE 2: This document does not apply to visual signs and displays seen by people with colour defects who have different spectral luminous efficiency from people with normal colour vision.

Current project plan:


WD

CD ballot

DIS ballot

FDIS ballot

ISO publication

Awaited

Approved

Approved

Underway

TBD

Comments:

  • This new project was proposed by the Japanese National Body and is based upon Japanese standard JIS S 0031:2004 - Guidelines for all people including elderly persons and persons with disabilities – Visual signs and displays – Specification of age-related luminance and its use in assessment of light.
  • Development by ISO/TC 159/SC 5/WG 5 – Ergonomics of the physical environment – People with special requirements
  • The new project was approved by international ballot (2007-04).
  • This standard has been approved for adoption and publication as a European standard (EN), following publication by ISO.

ISO 24503 - Ergonomics – Accessible design - Tactile dots and bars on consumer products
Scope:
This international standard specifies requirements for the design of tactile dots and tactile bars for use on consumer products to improve accessibility for all people, including older persons and persons with disabilities.  

This international standard is applicable to consumer products used by people with visual disabilities and in cases where visual information is not the primary sense used for accomplishing the task.

Other alternative tactile methods, such as texture and vibration, and other tactile symbols, such as triangles and squares, are not covered in this standard.
  
Other alternative feedback methods, such as in acoustic and visual modalities, are not covered in this document.

Current project plan:


WD

CD ballot

DIS ballot

FDIS ballot

ISO publication

Available

Approved

Approved

Closed
2010-12-29

TBD

Comments:

  • Standard proposed by the Japanese National Body.
  • Based upon Japanese standard JIS S 0011-2000.
  • Development by ISO/TC 159/SC 4/WG 10 – Accessible design for consumer products.
  • This standard has been approved for adoption and publication as a European standard (EN), following publication by ISO.

ISO 24620 Language resource management - Simplified natural language - Part 1: Basic concepts and general principles
Scope:
Basic concepts and general principles concerning simplified natural languages facilitate:

  • Reducing ambiguity;
  • Speeding up reading;
  • Improving comprehension for people whose first language is not the language of the document at hand;
  • Improving comprehension for people with different domain or application background;
  • Making human translation and localization easier, faster and more cost effective;
  • Computer-assisted translation and machine translation.

In addition these general rules and principles constitute a systematic approach that can make cross-language and cross-domain applications of simplified natural languages more effective.

Purpose & Justification:
Simplified English was originally developed as a “controlled language” (in the information and documentation meaning of the term) for aerospace industry maintenance manuals. It offers a carefully limited and standardized subset of English. However, it cannot be regarded as a sort of deprecated English. Simplified English usually has a lexicon of approved words, and those words can only be used in certain ways. For example, the word “close” can be used in the phrase "Close the door" but not "do not go close to the landing gear".

For usability professionals it is clear that making text understandable is very challenging, especially in an international environment. Simplified English can help in several respects – depending on the application. The aerospace standard is actually an industry-regulated writing standard for aerospace maintenance documentation. It is not intended for use as a general writing standard. The US government’s “Plain English” lacks the strict vocabulary restrictions of the aerospace standard, but it represents an attempt at a more general writing standard.

Today varieties of simplified NLs have been or are in the process of being developed in many languages and application fields, such as:

  • user-friendly manuals and product descriptions,
  • “readable” explanations to packaged drugs for use by patients;
  • (for the common citizen) User-friendly forms of public administration;

in the airline business, banking and insurance, automotive industry, pharmaceutics, and in general for the description of commodities and services geared towards the common consumer. In many countries “ambiguous” product descriptions may invoke the liability of the producer (or importer or distributor).

Current project plan:


New Project

CD ballot

DIS ballot

FDIS ballot

ISO Publication

Approved

To be decided

To be decided

To be decided

To be decided

Comments:

  • Development by ISO/TC 37/SC 4/WG 5 – Terminology and other language and content resources - Language resource management - Workflow of language resource management.
  • New project approved.
  • Part 2 should address natural language-based notation and syntax.
  • No further information currently available.

ISO 28803 - Ergonomics of the physical environment - Application of international standards for people with special requirements
Scope:
This international standard describes how existing international standards, concerned with the ergonomics of the physical environment, can be applied for people with special requirements. That is for those people who would be considered to be beyond the scope of existing standards. It has been produced according to the principles of accessible design provided in ISO/IEC Guide 71 and the data provided in ISO TR 22411.

The international standard is not restricted to any specific environment but provides the general principles that allow assessment and evaluation. It applies to built environments as well as to other indoor environments, vehicle environments and outdoor environments. It is a basic ergonomics standard that can contribute to the development of standards concerned with specific environments.

This international standard is not restricted to specific environmental components. It includes assessment of acoustic environments, thermal environments, lighting, air quality and other environmental factors that would be considered to influence the health, comfort and performance of people with special requirements in an environment. 

The international standard applies to all occupants of environments who can be considered to have special requirements.
This will depend upon context and can, for example, include babies, infants, males or females, people with disabilities, older people, people who are ill and so on. A person may have a special requirement in one type of environment but not in another.

Current project plan:


WD

CD ballot

DIS ballot

FDIS ballot

ISO publication

Available

Approved

Closes
2010-05-31

2011-01-11

2011-07-11

Comments:

  • Development by ISO/TC 159/SC 5/WG 5 – Physical environments for people with special requirements
  • This standard has been approved for adoption and publication as a European standard (EN), following publication by ISO.

ISO/IEC 12905 – Enhanced Terminal Accessibility (ETA) using cardholder preference interface
Scope:
This standard will specify a set of data elements to be personalised into the card encoding cardholder preferences. These data elements are to be retrieved from the card and to be used to indicate to the terminals that the user has special needs regarding the user interface. In particular, this standard applies to cards issued to citizens with special needs. It is not intended to standardize the API or other terminal specific software allowing the functionality, nor does it cover the actual alignment of the card to the card reader slot. This standard is applicable not only for ID-1 type card, but also for SIM/UIM on mobile ‘phone and Contactless IC card which is specified on ISO/IEC 14443.

This standard comprises:

  • data elements containing user preferences,
  • storage method of these data elements,
  • security related to the information contained in these data elements,
  • access method to these data elements, and
  • examples of implementations.

Current project plan:


WD

NP

CD ballot

FCD ballot

FDIS ballot

ISO publication

Available

Approved

Underway

Underway

TBD

TBD

Comments:

  • New Work Item (NP) ballot, initiated by Japan and raised by ISO/IEC JTC 1/SC 17 – Cards and personal identification.
  • Development by ISO/IEC JTC 1/SC 17/WG 4 – Integrated circuit cards with contacts

ISO/IEC 13066-1 - User interfaces - Information Technology - Interoperability with Assistive Technology (AT) – Part 1: Requirements and recommendations for interoperability
Scope:
This part of ISO/IEC 13066 defines the responsibilities of different Information Technology (IT) and Assistive Technology (AT) functional units in supporting interoperability. It recognizes that AT can be provided both as functional units that are installed or otherwise connected to a system or can be utilized by being provided as a service which is accessed via communications connections. It bases these responsibilities on fundamental IT definitions of major types of functional units. It focuses on the utilization of standard, public interfaces for functional units and on the provision of accessible documentation of their capabilities.

This part of ISO/IEC 13066 recognizes that IT is implemented both in conventional computer systems and as a major component of other systems within the wider scope of Information and Communications Technology (ICT). This part of ISO/IEC 13066 recognizes the fundamental role of operating systems and Application Programming Interfaces (APIs), in managing interoperability, and in providing guidance to developers of other functional units. It also recognizes that different operating systems will have their own standardized methods of supporting interoperability.

This part of ISO/IEC 13066 does not define or require specific technology, commands, APIs, or hardware interfaces. It defers to other existing standards and supports the development of new standards in these areas.

Current project plan:


WD

NP

CD ballot

FCD ballot

FDIS ballot

ISO publication

Available

Approved

Approved

Approved

Underway

TBD

Comments:

  1. Development by ISO/IEC JTC 1/SC 35/WG 6 - User interface accessibility
  2. A seven part standard is proposed (subject to re-balloting approval), as follows:
    1. Part 1 - Requirements and recommendations for interoperability
    2. Part 2 - Windows accessibility API
    3. Part 3 - I-Accessible-2 accessibility API
    4. Part 4 - Linux/UNIX graphical environments accessibility API
    5. Part 5 - Macintosh-OS accessibility API
    6. Part 6 - Java accessibility API
    7. Part 7 - ARIA (Accessible Rich Internet Applications) accessibility API

ISO/IEC TR 13066-2 - User interfaces - Information Technology - Interoperability with Assistive Technology (AT) – Part 2: Windows Automation Framework accessibility API
Scope:
ISO/IEC TR 13066-2 provides an overview to the structure and terminology of the Windows Automation Framework accessibility API.

It will provide:

  1. A description of the overall architecture and terminology of the API,
  2. Further introductory explanations regarding the content and use of the API beyond those found in Annex A of ISO/IEC 13066-1,
  3. An overview of the main properties, including:
    1. of user interface elements,
    2. of how to get and set focus,
    3. of communication mechanisms in the API.
  4. A discussion of design considerations for the API (e.g. pointers to external sources of information on accessibility guidance related to using the API),
  5. Information on extending the API (and where this is appropriate),
  6. An introduction to the programming interface of the API (including pointers to external sources of information).

It will provide this information to assist:

  1. IT system level developers who create custom controls and/or interface to them,
  2. AT developers involved in programming "hardware to software" and "software to software" interactions.

Current project plan:


WD

NP

PDTR ballot

DTR ballot

ISO publication

Available

Approved

Approved

Commenced 2011-04-15

TBD

Comments:

  1. Development by ISO/IEC JTC 1/SC 35/WG 6 - User interface accessibility
  2. This will be published as a Technical Report (TR), rather than a standard.

ISO/IEC TR 13066-3 - User interfaces - Information Technology - Interoperability with Assistive Technology (AT) – Part 3: IAccessible2 accessibility API
Scope:
ISO/IEC TR 13066-3 provides an overview to the structure and terminology of the IAccessible2 accessibility API
It will provide:

  1. A description of the overall architecture and terminology of the API
  2. Further introductory explanations regarding the content and use of the API beyond those found in Annex A of ISO/IEC 13066-1
  3. An overview of the main properties, including:
    1. of user interface elements,
    2. of how to get and set focus,
    3. of communication mechanisms in the API
  4. A discussion of design considerations for the API (e.g. pointers to external sources of information on accessibility guidance related to using the API)
  5. Information on extending the API (and where this is appropriate)
  6. An introduction to the programming interface of the API (including pointers to external sources of information)

It will provide this information to assist:

  1. IT system level developers who create custom controls and/or interface to them
  2. AT developers involved in programming "hardware to software" and "software to software" interactions

Current project plan:


WD

NP

PDTR ballot

DTR ballot

ISO publication

Available

Approved

Approved

Commenced 2011-04-15

TBD

Comments:

  1. Development by ISO/IEC JTC 1/SC 35/WG 6 - User interface accessibility
  2. This will be published as a Technical Report (TR), rather than a standard.

ISO/IEC TR 13066-4 - User interfaces - Information Technology - Interoperability with Assistive Technology (AT) – Part 4: Linux accessibility API
Scope:
ISO/IEC TR 13066-4 will provide:

  1. A description of the overall architecture and terminology of the API
  2. Further introductory explanations regarding the content and use of the API beyond those found in Annex A of ISO/IEC 13066-1
  3. An overview of the main properties, including:
    1. user interface elements,
    2. how to get and set focus,
    3. communication mechanisms in the API
  4. A discussion of design considerations for the API (e.g. pointers to external sources of information on accessibility guidance related to using the API)
  5. Information on extending the API (and where this is appropriate)
  6. An introduction to the programming interface of the API (including pointers to external sources of information)

It will provide this information to assist

  1. IT system level developers who create custom controls and/or interface to them
  2. AT developers involved in programming "hardware to software" and "software to software" interactions

Current project plan:


WD

NP

PDTR ballot

DTR ballot

ISO publication

Available

Approved

Approved

2011-05-15

TBD

Comments:

  1. Development by ISO/IEC JTC 1/SC 35/WG 6 - User interface accessibility

ISO/IEC TR 13066-6 - User interfaces - Information Technology - Interoperability with Assistive Technology (AT) – Part 6: Java accessibility API
Scope:
ISO/IEC TR 13066-6 will provide:

  1. A description of the overall architecture and terminology of the API
  2. Further introductory explanations regarding the content and use of the API beyond those found in Annex A of ISO/IEC 13066-1
  3. An overview of the main properties, including:
    1. user interface elements,
    2. how to get and set focus,
    3. communication mechanisms in the API
  4. A discussion of design considerations for the API (e.g. pointers to external sources of information on accessibility guidance related to using the API)
  5. Information on extending the API (and where this is appropriate)
  6. An introduction to the programming interface of the API (including pointers to external sources of information)

It will provide this information to assist

  1. IT system level developers who create custom controls and/or interface to them
  2. AT developers involved in programming "hardware to software" and "software to software" interactions

Current project plan:


WD

NP

PDTR ballot

DTR ballot

ISO publication

Available

Approved

2011

TBD

TBD

Comments:

  1. Development by ISO/IEC JTC 1/SC 35/WG 6 - User interface accessibility
  2. A PDTR ballot is expected to follow the August 2011 meeting.

ISO/IEC TR 20071-11 - Information technology - User interface component accessibility - Part 11: Guidance for alternative text for images.
Scope:
This Technical Report provides guidance on creating alternative text for static images that are used in all forms of electronic documents. It also applies to individual images within a slide show.

This Technical report provides guidance on identifying information that belongs in alternative text and guidance on how that information can be organized and incorporated appropriately within alternative text for the image and/or within the main text of the document.

This Technical Report does not specify specific implementations for different forms of electronic documents.

This Technical Report does not apply to moving images (e.g. movies).

Current project plan:


New Project

CD ballot

DIS ballot

FDIS ballot

ISO Publication

Approved

To be decided

To be decided

To be decided

To be decided

Comments:

  1. Proposal in ISO/IEC JTC 1/SC 35/WG 6 – User interfaces - User interface accessibility
  2. Project approved 2010-11-09

ISO/IEC 24751:2008 – Information technology – Individualized adaptability and accessibility in e-learning, education and training…Parts 9 and 10
Structure:

  1. Part 1: Framework and reference model, provides a common framework to describe and specify learner needs and preferences and the corresponding description of the digital learning resources, so that individual learner preferences and needs can be matched with the appropriate user interface tools and digital learning resources. (Published 2008)
  2. Part 2: "Access for all" personal needs and preferences for digital delivery, provides a common information model to describe how a user desires to access online learning content and related applications. It includes how needs and preferences can be ranked with respect to priority, and the use of generic and application-specific needs and preference specifications. (Published 2008)
  3. Part 3: "Access for all" digital resource description, provides a common language for describing aspects of a computer system (including networked systems) to facilitate their being matched to learners' accessibility needs and preferences. This part also describes application information scenarios and gives informative implementation examples. (Published 2008)
  4. Part 9: Access for All Personal User Interface Preferences.
  5. Part 10: Access for All User Interface Characteristics.

Scope:
ISO/IEC 24751 aims to meet the needs of learners in the context of "disability", which it views as a consequence of a mismatch between the learner's needs (or preferences) and the education or learning experience delivered.
For example, an individual who is blind is not disabled when the lesson is delivered in audio. However, an individual who does not have the necessary background knowledge to understand the lesson, or who is listening to the lesson in a noisy environment, is disabled. Thus, the needs and preferences of a user may arise from the user's context or environment, the technical requirements of the user's device, the tools available (e.g. assistive technologies such as Braille devices, voice recognition systems, alternative keyboards, etc.), the user's background, or a disability in the traditional sense.
Given this reframing of the meaning of "disability", a learning environment is deemed as "accessible" when learner needs can be addressed or matched.

For people with disabilities, whose choice of access modalities is restricted, the process of matching a resource with a user requirement is not a matter of convenience or refinement, but one of utmost importance in ensuring access. Use of ISO/IEC 24751 will assist in matching individual learner needs in a computer-mediated learning environment with the necessary user interface and resources needed to meet those needs.

Current project plan:

 

WD

NP

CD ballot

FCD ballot

FDIS ballot

ISO publication

Part 9

Completed

Approved

TBD

TBD

TBD

TBD

Part 10

Completed

Approved

TBD

TBD

TBD

TBD

Comments:

  1. Development by ISO/IEC JTC 1/SC 36/WG 7 - Information Technology for Learning, Education and Training - ITLET - Culture, language and individual needs
  2. Parts 1, 2 and 3 were published in 2008.

Revision of ISO/IEC 24752-2 - Information technology - Universal Remote Console - Part 2: User interface socket description
Scope:
User Interface Socket Description. A User Interface Socket is an abstract concept that describes the functionality and state of a device or service (target) in a machine interpretable manner. The purpose of part 2 is to define an extensible Markup Language (XML) based language for describing a User Interface Socket. The purpose of the User Interface Socket is to expose the relevant information about a Target so that a user can perceive its state and operate it. This includes data presented to the user, variables that can be manipulated by the user, commands that the user can activate, and exceptions that the user is notified about. The User Interface Socket Specification is applicable to the construction or customization of user interfaces.

Current project plan:


New Project

CD ballot

DIS ballot

FDIS ballot

ISO Publication

Approved

See below

To be decided

To be decided

To be decided

Comments:

  1. Development by ISO/IEC JTC 1/SC 35/WG 8 – User Interfaces for remote interactions.
  2. First published in 2008
  3. The Working Draft is now under revision and will be discussed at the next meeting in August 2011
  4. A CD ballot is expected to follow the August 2011 meeting

ISO/IEC 24752-6 – Information technology - Universal Remote Console - Part 6: Web service integration
Scope:
This part of ISO/IEC 24752 defines syntax and semantics of mapping information that describes how the elements of the socket are to be mapped to the elements of a Web service interface.  Such mapping information can be included either within a user interface socket description, as a separate mapping document, or within a Web service description language (WSDL) document.

Current project plan:


New Project

CD ballot

DIS ballot

FDIS ballot

ISO Publication

Approved

See below

To be decided

To be decided

To be decided

Comments:

  1. Development by ISO/IEC JTC 1/SC 35/WG 8 – User Interfaces for remote interactions.
  2. First published in 2008
  3. The Working Draft is now under revision and will be discussed at the next meeting in August 2011
  4. A CD ballot is expected to follow the August 2011 meeting

ISO/IEC 24756:2009 – Information technology - Framework for specifying a Common Access Profile (CAP) of needs and capabilities of users, systems and their environments
Scope:
This International Standard defines a framework for specifying a common access profile (CAP) of needs and capabilities of users, computing systems, and their environments including access that is supported by assistive technologies. It provides a basis for identifying and dealing with accessibility issues in a standardised manner across multiple platforms. It can be used to evaluate the accessibility of existing systems in particular environments for particular users.

Current project plan:


WD

CD ballot

FCD ballot

2nd FCD ballot

FDIS ballot

ISO publication

Completed

Approved

Approved

Approved

Approved

2009

Comments:

  1. Development by ISO/IEC JTC 1/SC 35/WG 6 – User interface accessibility.

ISO/IEC 24786:2009 - Information technology – User interfaces - Accessible user interface for accessibility settings
Scope:
This International Standard describes requirements and recommendations to make accessibility settings accessible. It provides guidance on specific accessibility settings. It describes how to access and operate the accessibility settings mode, and how to directly activate specific accessibility functions.

This International Standard applies to all operating system user interfaces on computers, but can also be applied to other types of information/communication technology, where appropriate.

This International Standard does not apply to the user interface before the operating system is loaded and active.

Current project plan:


WD

CD ballot

FCD ballot

2nd FCD Ballot

FDIS ballot

ISO publication

Completed

Approved

Approved

Approved

Approved

2009

Comments:

  1. Development by ISO/IEC JTC 1/SC 35/WG 6 – User interface accessibility.

ISO/IEC 26511 – Software and systems engineering - Requirements for managers of user documentation
Scope:
This standard will support the interests of software users in consistent, complete, accurate, and usable documentation.
Current project plan:


WD

CD ballot

2nd CD ballot

FCD ballot

FDIS ballot

ISO publication

Completed

Approved*

2010-07

Underway

2011-06

2011-12

Comments:

    1. Will include guidance on planning, developing and writing accessible software documentation.
    2. Will primarily replace ISO/IEC 15910:1999 – Systems and software engineering – Software user documentation process.
    3. “CD ballot Approved*”. Whilst the 1st CD ballot was approved, WG 2 considered that further information on Content management was necessary. Hence the need for a 2nd CD ballot.
    4. Development by ISO/IEC JTC 1/SC 7/WG 2 – Software and systems documentation

ISO/IEC 26512 – Software and systems engineering - Requirements for acquirers and suppliers of user documentation
Scope:
This standard will support the interests of software users in consistent, complete, accurate, and usable documentation. It is addressed to acquirers and suppliers of software user documentation.

Current project plan:


WD

CD ballot

FCD ballot

FDIS ballot

ISO publication

Completed

Approved

Approved

Approved

2011

Comments:

    1. Will include guidance on accessible software documentation.
    2. Development by ISO/IEC JTC 1/SC 7/WG 2 – Software and systems documentation

ISO/IEC 26513:2009 - Software and systems engineering - Requirements for testers and reviewers of user documentation
Scope:
This standard will support the interests of software users in consistent, complete, accurate, and usable documentation. It is addressed to testers and reviewers of software user documentation.

Current project plan:


WD

CD ballot

FCD ballot

FDIS ballot

ISO publication

Completed

Approved

Approved

Approved

2009

Comments:

    1. Includes guidance on testing and assessing software documentation for accessibility.
    2. Development by ISO/IEC JTC 1/SC 7/WG 2 – Software and systems documentation

ISO/IEC 29136 – Information technology – User interfaces - Accessibility of personal computer hardware
Scope:
This International Standard provides requirements and recommendations for accessibility of personal computer hardware, to be used when planning, developing, designing and distributing these computers.

Some requirements or recommendations in this International Standard require software support.

NOTE 1 While the main targets of these requirements and recommendations are personal computers, as conventionally understood, the requirements and recommendations in this International Standard can also be applied to assist with (but not necessarily fully cover) the accessibility needs of other devices (e.g. mobile devices such as personal digital assistants and cell phones) with extended computing capabilities. In the same way, the requirements and recommendations in this International Standard can also be applied to assist with (but not necessarily fully cover) the accessibility needs of the hardware aspects of peripheral devices (e.g. keyboards, mice, visual displays, etc.) that are intended to be connected to personal computers.

While this International Standard does not cover the behaviour of, or requirements for, assistive technologies it does address connectivity of assistive technologies as an integrated component of interactive systems. Requirements and recommendations that solely focus on software are not included in this International Standard.

NOTE 2 Requirements and recommendations for software accessibility are specified in ISO 9241-171.

NOTE 3 High level requirements and recommendations for ICT accessibility are specified in ISO 9241-20.

Current project plan:


WD

1st CD ballot

2nd CD ballot

FCD ballot

FDIS ballot

ISO Publication

Available

Approved

Approved

Closed
2011-04-19

TBD

TBD

Comments:

  1. Development by ISO/IEC JTC 1/SC 35/WG 6 - User interface accessibility.
  2. Based upon Japanese national standard JIS X8341-2 Guidelines for older persons and persons with disabilities - Information communication and services - Part 2: Information processing equipment.
  3. Planned to be the hardware equivalent of ISO 9241-171:2008 - Ergonomics of human-system interaction - Part 171: Guidance on software accessibility.
  4. The 1st CD ballot was successful, however due to the large number of comments WG 6 agreed at its August 2009 meeting in Saskatoon that further revisions were necessary. Consequently a 2nd CD ballot was progressed.

ISO/IEC TR 29138:2009 - Information technology - Accessibility considerations for people with disabilities - Revision
Structure and scopes of parts:

  1. Part 1:  User Needs Summary. This part of ISO/IEC TR 29138 identifies a collection of user needs of people with disabilities for standards developers to take into consideration when developing or revising their standards. These user needs are also useful for developers of information technology products and services and for accessibility advocates to consider.
  2. Part 2:  Standards inventory. This part of ISO/IEC TR 29138 identifies a collection of documents (which it refers to as standards even though they encompass more than traditional ISO and ISO/IEC standards) that provide guidance on meeting the needs of people with disabilities. While its primary audience is standards developers, it can also be helpful for developers of information technology products and services, policy makers, procurers and for accessibility advocates to consider.
  3. Part 3:  Guidance on User Needs Mapping. This part of ISO/IEC TR 29138 provides guidance on the mapping of the set of user needs with the provisions of a particular standard, technical report, or set of guidelines. It provides both basic guidance that should be used for all user needs mapping and optional guidance that may be added to the basic guidance. User Needs Mapping is a voluntary activity intended to help improve accessibility for all users and in particular for users with special needs that might otherwise be overlooked. User Needs Mapping is not intended to be used to evaluate, certify, or otherwise judge a given standard or set of guidelines.
  4. Part 4: Standards inventory database.
  5. Part 5: Code of practice and generic test method.

Current project plan (all parts):


WDs

PDTR ballots

DTR ballots

FDTRs

ISO (TRs) Publication

In hand

TBD

TBD

TBD

TBD

Commets:

  1. Development by ISO/IEC JTC 1 - SWG-A (Special Working Group – Accessibility).
  2. At the SWG-A Teleconference meeting in January 2010, it was agreed agreed that parts 1 and 2 of this Technical Report should be updated.
  3. Consequently a call for contributions for the updates has been issued; the closing date for submissions to the SWG-A Secretariat is 2011-06-30.
  4. ISO/IEC JTC 1 – SWG-A was formed in 2004 to:
    1. Determine an approach, and implement, the gathering of user requirements, being mindful of the varied and unique opportunities (direct participation of user organizations, workshops, liaisons)
    2. Identify a mechanism to work proactively between meetings to make forward progress
    3. Gather and publish an inventory of all known accessibility standards efforts
    4. Identify areas/technologies where voluntary standards are not being addressed and suggest an appropriate body to consider the new work
    5. Track public laws, policies/measures and guidelines to ensure the necessary standards are available
    6. Through wide dissemination of the SWG materials, encourage the use of globally relevant voluntary standards
    7. Assist consortia/fora, if desired, in submitting their specifications to the formal standards process
  5. NOTE: The work of ETSI HF STF 333 (ETSI TR 102 612 - Human Factors: European accessibility requirements for public procurement of products and services in the ICT domain (European Commission Mandate M/376, Phase 1) drew upon the user requirements in ISO/IEC 29138 Part 1.

ISO/IEC 29188 – Information Technology - Individualized adaptability and accessibility in e-learning, education and training
Scope:
Unknown
Comments:

  1. Development by ISO/IEC JTC 1/SC 36/WG 7 – Information technology for learning, education and training – Culture, language and individual needs.
  2. New project approved

ISO/IEC 29194 - Technical Report - Guidance on the inclusive design and operation of biometric systems
Scope:
Procurements of biometric systems often stipulate requirements for the systems to be inclusive and make provision for exception handling. However, no quantification is ever given on how the biometric systems should perform against the range and degree of disabilities encountered or difficulties of the elderly in accessing the system.

There is currently no standardisation of taxonomy when defining disabilities that a biometric system must be capable of handling. There are no standards or guidance as to reasonableness of biometric systems automatically handing accessibility exceptions, and therefore what level of exception handling would require manual processes.

It is proposed that SC37 take on a new work item to establish a Technical Report for biometric system design and procurement to handle the range of accessibility issues; providing quantification of inclusiveness.

The Technical Report will provide informative good practice for particular biometric modalities against an agreed taxonomy. The Technical Report will result in guidelines for elderly persons and persons with disabilities to improve accessibility and usability of biometric systems.
The proposed Technical Report does not intend to produce its own taxonomy; rather the taxonomy will make use of existing taxonomies where applicable, but is likely to develop one which addresses the requirements of biometric systems.

Agreement of the taxonomy will be an important aspect of the final agreed scope of this project.

Current project plan:


New Project

CD ballot

DIS ballot

FDIS ballot

ISO Publication

Approved

To be decided

To be decided

To be decided

To be decided

Comments:

  1. Development by ISO/IEC JTC 1/SC 37/WG 6 – Biometrics - Cross-jurisdictional and societal aspects of biometric
  2. Project approved (2009-09-28).

IEC TR 62678:2010 - Audio, video and multimedia systems and equipment activities and considerations related to accessibility and usability
Scope:                
This Technical Report (TR) provides information on accessibility and usability terms, activities, completed and ongoing standards, technical reports, projects, and specifies user needs that may or may not apply to audio, video and multimedia systems and equipment.

Comments about demographics and public policies are included. A checklist of accessibility and usability considerations is also included. Industry experts may or may not apply this information when they evaluate opportunities to integrate support for accessibility and usability in their work.

Comments:

  1. Developed by IEC TC/100 - Audio, video and multimedia systems and equipment,
  2. Published in October 2010,
  3. Available for free from the IEC Webstore at http://webstore.iec.ch/

ETSI EG 202 848:2011 - Inclusive eServices for all: Optimizing the accessibility and use of upcoming user interaction technologies, and
ETSI TR 102 849:2010 - Inclusive eServices for all; Background analysis of future interaction technologies and supporting information
Scope:
The present documents provide guidelines for the user interaction design for telecommunications devices and services that are likely to become available for large-scale rollout in the next five to ten years. In particular, the document identifies provisions that have to be made in order to ensure that forthcoming interaction technologies deployed in devices and services will be usable by all users including older people and / or people with impairments.

The present document lists user interaction technologies likely to be employed in future devices and services in the form of a technology roadmap, specifying for each technology:

  1. user-related requirements (e.g. cognitive, sensory and motor abilities);
  2. expected consequences of technology provision (evolutionary or disruptive introduction);
  3. solutions and provisions (both those benefiting disabled users only as well as those being useful for all users).

Measures that need to be addressed prior to the large-scale employment of those technologies in order to ensure their usability by users with the widest range of characteristics are identified.

Within the scope of the document are interaction technologies that are likely to be used in information and communication products and services. Not explicitly covered are stand-alone, off-line products and services, even though the guidelines may also apply to some of them. Neither are products and services mainly or exclusively related to safety and security within the scope of this document.

The intended readers of the present document are the manufacturers and suppliers of all products that may use new user interaction technologies in their future products. It is expected that the present document should be utilised in the earliest stages of the planning of a new product to ensure that its proposals can be taken into account during all stages of the product design and implementation process.  Such usage should ensure that the resultant product is as barrier free in its design as it is possible to make it.

Comments:

  1. Development is by ETSI HF STF 377 - Inclusive eServices for all: optimizing the accessibility and use of upcoming user interaction technologies
  2. ETSI EG 202 848 published 2011-02
  3. ETSI TR 102 849 published 2010-11
  4. More information and copies of the latest drafts are available from: http://portal.etsi.org/STFs/STF_HomePages/STF377/STF377.asp

ETSI EN 301 549 - Human Factors; European accessibility requirements for public procurement of ICT products and services
Scope and field of application:
The EN will specify ICT accessibility requirements and testing methods in a form that is suitable for use in public procurement.

ETSI TR 101 550 - Human Factors; Documents relevant to European accessibility requirements for public procurement of products and services
Scope and field of application:
The TR will list the documents used in the creation of the EN on ICT accessibility requirements and provide a source reference for any other documents needed to implement the specified test procedures.

ETSI TR 101 551 - Human Factors; Guidelines on accessibility award criteria for ICT products and services
Scope and field of application:
The TR will give guidance to procurers on the award criteria relevant to each area of user needs in the procurement of ICT products and services.


Comments:

  1. This is the ETSI part of phase 2 of EU Mandate 376 - European accessibility requirements for public procurement of products and services in the ICT domain.
  2. Work initiated in January 2011.
  3. Development by ETSI Human Factors Specialist Task Force 416…web site in creation.
  4. The final drafts of the European Norm (Standard) and two Technical Reports and are planned for completion in early 2012. An approval process will then follow. Publication is planned for late 2013.
  5. Drafts currently unavailable for public review.
  6. An open workshop for public procurement officials is planned for 11 May 2011. It will be held at the CEN CENELEC Meeting Centre in Brussels.
  7. A Joint Working Group has been established to co-ordinate the activities of the ETSI and CEN/CENELEC teams working on M/376 Phase 2.
  8. Phase 1 was completed in 2009 by ETSI HF STF 333 with the publication of ETSI TR 102 612 - (European accessibility requirements for public procurement of products and services in the ICT domain (European Mandate M 376, Phase 1))

CEN/CENELEC TR containing advice on the conformity assessment methods that can be referred to by the procurer together with templates for declaring or certifying conformity,

CEN/CENELEC On-line accessibility procurement toolkit giving structured access to the full content of the EN, the reports, the additional guidelines and the guidance material, and

CEN/CENELEC Guidance and support material on procurement and accessibility policy:
Contents:

    • a description of an ICT acquisition process (linking the guidance material to the relevant phase in the acquisition process),
    • how to formulate appropriate requirements in an SDOC (complying with ISO/IEC 17050) and how to include evidence that the supplier has applied the accepted methods for assessment of accessibility,
    • advice to procurers on managing the application of accessibility requirements to the various aspects of conformity assessment (validation of an SDOC),
    • how to include accessibility in ICT calls,
    • Inventory of existing accessibility support services, including an inventory of national organizations that provide databases or directories of existing accessibility support services for use by procurement authorities,
    • specification of suppliers' accessibility capacity and ability (what constitutes a supplier with good capacities and abilities in the accessibility domain).

Comments:

  • This is the CEN/CENELEC part of phase 2 of EU Mandate 376 - European accessibility requirements for public procurement of products and services in the ICT domain
  • The CEN/CENELEC Project Team has been established.
  • For more information on EC Mandate 376 and both the ETSI and CEN/CENELEC work, please visit: http://www.ict.etsi.fr/Working_Groups/DATSCG/M376_JWG/M376.htm

BS 8878:2010 Web accessibility – Code of practice
Scope:
This British Standard gives recommendations for building and maintaining web products (any website, web-service, or web/workplace application which is delivered to users via IP (internet protocol), on any IP-enabled device) that are accessible to, usable by and satisfying for disabled and elderly people.

It gives recommendations for:

  • how organizations should ensure accessibility is considered in their web strategy by creating an organizational web accessibility policy, and assigning a role to be responsible for ensuring that all their web products and services are produced in accordance with this policy;
  • how to embed the consideration of accessibility decisions through the entire process of producing web products, and document and justify these choices in the product’s accessibility policy;
  • how to consider the impact of the purpose of the product, its target audience and their needs, the product’s choice of platform and technology, and whether to adopt an inclusive design approach or one which also includes an element of user-personalization;
  • how to use web accessibility guidelines in the process of producing accessible web products rather than duplicating, contradicting, or replacing them; and
  • how to assure web accessibility throughout a web product’s lifecycle, by considered use of various research and testing methodologies (including the involvement of disabled people) at key points in the production process.

BS 8878 is applicable to all types of organization (including public and private companies, non-profit organizations, government departments, local councils, public sector organizations and academic institutions.).

BS 8878 is intended for anyone responsible for the policies covering web product creation within their organization, and governance against those policies (e.g. Chief Executive Officers, Managing Directors, Head teachers, ICT managers). It would also assist:

  • People responsible for promoting and supporting equality and inclusion initiatives within an organization (e.g. Human Resource (HR) managers or those responsible for Corporate Social Responsibility - CSR).
  • Procurement managers (e.g. those responsible for procuring web products or the tools to create them such as content production systems or virtual learning environments).
  • Web production teams (e.g. product owners, project managers, technical architects and web developers, designers, usability and accessibility engineers, test engineers).
  • People with responsibility for creating or shaping online content (e.g. website editors, marketing managers, web content authors).
  • People who create web production, testing or validation tools.
  • People who write and deliver training courses in web production, design or coding.

Other audiences that might also be interested in this British Standard include:

  • Assistive technology creators, vendors and trainers who need insights into how their technologies impact on the production of accessible web products.
  • Those disabled and older people whose web accessibility needs the Standard aims to support and present.

Comments:

  • Development by new BSi committee, IST/45 – Web Accessibility.
  • Published November 2010,
  • Replaces BS PAS 78:2006 – Guide to good practice in commissioning accessible websites.

JIS X8341-1: 2004 - Guidelines for older persons and persons with disabilities - information communication equipment, software and services - Part1: Common Guidelines
Comments:

  • The Japanese umbrella accessibility standard applicable to all ICT products and services
  • ISO 9241-20 (Ergonomics of human-system interaction - Part 20: Accessibility guidelines for information/communication technology (ICT) equipment and services) will be transposed to JIS X8341-1 in 2009 (five years after publication in 2004).

JIS X8341-2: 2004 - Guidelines for older persons and persons with disabilities - Information communication equipment and services - Part 2: Information processing equipment 
Scope:
This part of JIS X 8341 specifies the matters to consider when planning, developing and designing the information processing equipment and its peripheral device in order to ensure information accessibility when mainly older persons, persons with disabilities and persons with temporary disabilities (hereafter referred to as “older persons and persons with disabilities”) use the information processing equipment and its peripheral device.

Comments:

  • The Japanese accessibility standard applicable to information processing equipment including PCs
  • JIS X8341-2 will be revised in 2009 (five years after publication in 2004). However, there is no concrete plan for revision.

JIS X8341-3: 2004 - Guidelines for older persons and persons with disabilities - Information communication equipment and services - Part 3: Web content
Scope:
This Standard provides a set of guidelines which must be taken into consideration
in planning, designing, development, production, operation and maintenance (hereafter referred to as “planning and production”) of Web content to insure and improve information accessibility primarily for older persons, persons with disabilities, and persons with temporary disabilities (hereafter referred to as “older and disabled persons”) when they use Web content.

“Web content” in this Standard refers to various information and services which are accessed by users through a Web browser and other means, and is applied, for instance, to electronic document created using World Wide Web technology and distributed through the Internet, intranet, and on recorded media, such as CD-ROM, as well as equipment which is designed to be operated using a Web browser.

This Standard is applied also to new technology relevant to the World Wide Web.

This Standard, however, does not necessarily need to be applied to new World Wide Web technology which is in research and development phase.

Comments:

  • The Japanese accessibility standard applicable to Web contents.
  • JIS X8341-3 will be revised in 2009 (five years after publication in 2004) and will be harmonized with WCAG 2.0 of W3C/WAI.
  • Revised version planned for publication in September 2009

JIS X8341-4: 2005 - Guidelines for older persons and persons with disabilities - Information communication equipment and services - Part 4: Telecommunications equipment
Scope:
This Standard specifies the matter to consider when the telecommunications equipment is planned, developed and designed in order to ensure and improve telecommunications accessibility in the case where mainly older persons. Persons with disabilities and persons with temporary disabilities (hereafter referred to as “older persons and persons with disabilities”) use telecommunications equipment.

Comments:

  • The Japanese accessibility standard applicable to telecommunications equipment
  • ITU-T SG16 had responsibility of the development of F.790 the baseline document of which became JIS X8341-4.
  • JIS X8341-3 will be revised in 2010 (five years after publication in 2005) that will be an identical to F.790.

JIS X8341-5: 2005 - Guidelines for older persons and persons with disabilities - Information communication equipment and services - Part 5: Office equipment

  • The Japanese accessibility standard applicable to office equipment.
  • JIS X8341-3 will be revised in 2011 (five years after publication in 2006) and will be identical to ISO/IEC 10779, the baseline document of which was JIS X8341-5.

TTAK.KO-06.0180 - AD (Automatic Identification and Data Capture) 2D Bar Code for Visually Impaired Persons
Overview:
This Korean specification will define the requirements for the AD 2D barcode symbology. It specifies AD 2D barcode symbology characteristics like as location and size, data character encoding, symbol formats, dimensions and print quality requirements, error correction rules, decoding algorithm and user-selectable application parameters for the blind to access information on printed materials.

TTAK.KO-06.0181 - 2D Barcode for Printed Material Accessibility with Text to Speech for Visually Impaired Persons
Overview:
This Korean specification will define the requirements for the 2D Barcode symbology. It specifies 2D Barcode symbology characteristics like as location and size, data character encoding, symbol formats, dimensions and print quality requirements, error correction rules, decoding algorithm and user-selectable application parameters for the blind to access information on printed materials.

TTAS.OT-10.0003:2009 - Korean Web Content Accessibility Guidelines 2.0
Scope:
This Korean standard will provide guidance on how to make websites accessible to enable people with disabilities to use the Internet. This standard is based on Korean Web Content Accessibility Guidelines (TTAS.OT-10.0003, Dec., 2004), Internet Web Accessibility Guidelines (KICS.OT10.0003, Dec., 2005) and Web Content Accessibility Guidelines 2.0 (W3C Recommendation, Dec., 2008).

KICS.KO-07.0050: 2009 - The Standard for DTV Closed Caption System
Scope:
This Korean standard will provide guidance on DTV closed captioning for the widescreen 16:9 size. It defines the data format (ex., the caption windows positions, font sizes, number of letters, processing whole-size and half-size character, etc.), displaying method of Korean and foreign characters, etc. The essential items from EIA-708-B quoted in this standard are also defined.

TTAK.KO-08.0022: 2009 - IPTV Closed Captioning Standard
Scope:
The Korean standard will provide guidance on transmitting closed captioning from IPTV head-end systems and to receive at an IPTV receiver. The standard includes guidance on how to send closed captioning data over H.264 video stream. The standard specifies how to present closed captions on the 16:9 widescreen, the data format (caption window position, font size, number of letters, processing of whole-size and half-size character, and etc.), the display method of Korean and foreign characters, etc. The essential items in EIA-708-D referenced by this standard are also specified.

Key to Acronyms:
ANSI     American National Standards Institute
AT        Assistive Technology/Technologies
AW       Approved Work Item
BSi       British Standards Institution
CEN     European Committee for Standardisation
CD       Committee Draft
DATSCG Design for All and Assistive Technologies Standards Co-ordination Group
DIS       Draft International Standard
DTR      Draft Technical Report
EG       ETSI Guide
ETSI     European Telecommunications Standards Institute
FCD     Final Committee Draft
FDIS     Final Draft International Standard
HF        Human factors
HFES   (US) Human Factors & Ergonomics Society
IEC       International Electrotechnical Commission
INCITS  (US) InterNational Committee for Information Technology Standards
ISO       International Organisation for Standardisation
ITU-T     International Telecommunication Union - Telecommunications
JIS       Japanese Industrial Standard
JTC      Joint Technical Committee
NP        New Project
NWI      New Work Item
PAS     Publicly Available Specification
PDF     Portable Document Format
PDTR   Proposed Draft Technical Report
SC        Sub Committee
STF      Specialist Task Force
TC        Technical Committee
TR        Technical Report
TS        Technical Specification
WD       Working Draft
WG       Working Group

Richard Hodgkinson FISTC,
2011-05-05