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Cardiac-eu.org

Telecommunications standards

Telecommunications standards encompasses telephones in both public and private locations. These can include: cordless and corded telephones, analogue and digital (ISDN), voice-only, text only (text telephone), voice, text and image (videophone), public telephones and mobile phones for voice, text and voice, text and image communications (GSM, UMTS, CDMA, AMPS).

Use the links below to navigate to:


International Standards

International Organisation for Standardisation (ISO)

1, Ch. de la Voie-Creuse, Case postale 56, CH-1211 Geneva 20, Switzerland.
Tel: +41 22 749 0111; Fax: +41 22 733 3430
Web www.iso.ch

Committees and Working Groups:

ISO/IEC JTC1/SC 35/WG 4 - User interfaces for mobile devices
Secretary: Phillippe Magnabosco

  • ISO/IEC 24755 (2007) Information technology - Screen icons and symbols for personal mobile communication devices

International Telecommunications Union (ITU)

Place des Nations, CH-1211 Geneva 20, Switzerland.
Tel: +41 22 730 5111; Fax: +41 22 733 7256
Email: itumail@itu.int; Web: www.itu.int

Committees and Working Groups:

ITU-T Study Group 2 - Operational Aspects of Service Provision, Networks and Performance
Chairman: Marie Therese Alajouanine

  • ITU-T E.118 (2006) The international telecommunication charge card
  • ITU-T E.121 (2004) Pictograms, symbols and icons to assist users of the telephone and telefax service
  • ITU-T E.133 (1988) Operating procedures for cardphones
  • ITU-T E.136 (1997) Specification of a tactile identifier for use with telecommunication cards
  • ITU-T E.137 (1997) User instructions for payphones
  • ITU-T E.138 (2002) Human factors aspects of public telephones to improve their usability for older people
  • ITU-T E.161 (2001) Arrangements of digits, letters and symbols on telephones and other devices that can be used for gaining access to a telephone network
  • ITU-T E.902 (1995) Interactive services design guidelines
  • ITU-T E.920 (1995) Procedures for designing, evaluating and selecting symbols, pictograms and icons

ITU-T Study Group 12 - Performance and Quality of Service
Chairman: Jean-Yves Monfort

  • ITU-T P.79 (2007) Calculation of loudness ratings for telephone sets
  • ITU-T P.370 (1996) Coupling hearing aids to telephone sets

ITU-T Study Group 13 - Next Generation Networks
Chairman: B. W. Moore

  • ITU-T Y.1541 (2006) Network performance objectives for IP-based services
  • ITU-T Y.2000 SerSup 1 (2006) NGN release 1 scope
  • ITU-T Y.2201 (2007) NGN release 1 requirements

ITU-T Study Group 16 - Multimedia Terminals, Systems and Applications
Chairman: Pierre-Andre Probst

  • ITU-T F.700 (2000) Framework recommendation for multimedia services
  • ITU-T F.703 (2000) Multimedia conversational services
  • ITU-T F.724 (2005) Service description and requirements for videotelephony services over IP networks
  • ITU-T F.733 (2005) Service description and requirements for multimedia conference services over IP networks
  • ITU-T F.790 (2007) Telecommunications accessibility guidelines for older persons and persons with disabilities
  • ITU-T H.224 (2005) A real time control protocol for simplex applications using the H.221 LSD/HSD/MLP channels
  • ITU-T H.245 (2006) Control protocol for multimedia communication
  • ITU-T H.248 (2005) Gateway control protocol
  • ITU-T H.248.2 (2005) Gateway control protocol: Facsimile, text conversation and call discrimination packages
  • ITU-T H.248.21 (2004) Gateway control protocol: Semi-permanent connection handling package
  • ITU-T H.320 (2004) Narrow-band visual telephone systems and terminal equipment
  • ITU-T H.323(2006) Packet-based multimedia communications systems
  • ITU-T H.323 Annex G (2006) Packet-based multimedia communications systems - Annex G: Text Conversation and Text SET
  • ITU-T H.324 (2005) Terminal for low bit-rate multimedia communication
  • ITU-T H Supplement 1 (1999) Application profile - Sign language and lip-reading real-time conversation using low bit-rate video communication
  • ITU-T T.134 (1998) Text chat application entity
  • ITU-T T.140 (1998) Protocol for multimedia application text conversation
  • ITU-T V.8 (2000) Procedures for starting sessions of data transmission over the public switched telephone network
  • ITU-T V.8 bis (2000) Procedures for the identification and selection of common modes of operation between Data Circuit-terminating Equipments (DCEs) and between Data Terminal Equipments (DTEs) over the public switched telephone network and on leased point-to-point telephone-type circuits
  • ITU-T V.18 (2000) Operational and interworking requirements for DCEs operating in the text telephone mode
  • ITU-T V.61 (1996) A simultaneous voice plus data modem, operating at a voice plus data signalling rate of 4800 bit/s, with optional automatic switching to data-only signalling rates of up to 14 400 bit/s, for use on the General Switched Telephone Network and on leased point-to-point 2-wire telephone type circuits.
  • ITU-T V.150.1 (2003) Modem over IP networks: Procedures for the end-to-end connection of V-series DCEs
  • ITU-T V.151 (2006) Procedures for end-to-end connection of analogue PSTN text telephone over an IP network utilizing text relay
  • ITU-T V.152 (2005) Procedures for supporting Voice-Band Data over IP networks
  • ITU-T V.250 (2003) Serial asynchronous automatic dialling and control

Telecommunications Industry Association (TIA)

C/O EIA, 2500 Wilson Boulevard, Suite 300, Arlington, Virginia 22201, USA.
Tel: +1 703 907 7700; Fax: +1 703 907 7727
Web: www.tiaonline.org

Committees and Working Groups:

SC TR-30.1 - Modems

  • TIA-1001 (2004) Transport of TIA-825-A signals over IP networks
  • TIA-825-A (2003) A frequency shift keyed modem for use on the public switched telephone network

SC TR-30.2 - DTE/DTC Interfaces and Protocols

  • TIA-688 (1998) DTE/DCE Interface For Digital Cellular Equipment

SC TR-41.3 - Analog and Digital Wireline Terminals

  • TIA-504-A (1998) Telecommunications - Telephone terminal equipment - Magnetic field and acoustic gain requirements for headset telephones intended for use by the hard of hearing.

SC TR-45 - Mobile and Personal Communication Systems Standards

  • TIA/EIA IS-733-1 (1998) High rate speech service option 17 for wideband spread spectrum communications systems - Addendum 1
  • TIA/EIA IS-823 (2000) TTY/TDD extension to TIA/EIA 136-410 enhanced full rate speech codec
  • TIA/EIA IS-840 (2000) Minimum performance standards for text telephone signal detector and text telephone signal regenerator

SC TR-45.1 - Analog Technology - Mobile and Personal Communications Standards

  • TIA TSB-121 (2001) Cellular subsciber unit interface for TDD
  • TIA/EIA IS-789-A (2000) Electrical specification for the portable phone to vehicle interface

SC TR-45.5 - Spread Spectrum Digital Technology

  • TIA-127-A (2004) Enhanced variable rate codec, speech service option 3 for wideband spread spectrum digital systems
  • TIA/EIA IS-707-A-2 (2001) Data services options for spread spectrum systems - Addendum No. 2

European Standards

3GPP

c/o ETSI, Mobile Competence Centre, 650 Route des Lucioles, 06921 Sophia-Antipolis Cedex, France.
Email: 3gppcontact@etsi.org; Web: www.3gpp.org

Committees and Working Groups:

TSG SA WG1 - Services
Chairman: Enrico Scarrone; Secretary: Michael Clayton

  • 3GPP TS 22.101 (2008) Service aspects; Service principles
  • 3GPP TS 22.226 (2007) Global text telephony (GTT); Stage 1: Service description

TSG SA WG2 - Architecture
Chairman: Balazs Bertenyi; Secretary: Maurice Pope

  • 3GPP TS 23.226 (2007) Global text telephony (GTT); Stage 2: Architecture

TSG SA WG4 - Codec
Chairman: Kari Jarvinen; Secretary: Paolino Usai

  • 3GPP TS 26.226 (2007) Cellular text telephone modem; General description
  • 3GPP TS 26.110 (2007) Codec for circuit switched multimedia telephony service; General description
  • 3GPP TS 26.235 (2004) Packet switched conversational multimedia applications; Default codecs

Comité Européen de Normalisation (CEN)

Avenue Marnix 17, B-1000, Belgium.
Tel: + 32 2 550 08 11; Fax: + 32 2 550 08 19
Email: infodesk@cen.eu; Web: www.cen.eu

List of member organisations for CEN (MS Word Document; 56KB).

Committees and Working Groups:

CEN/TC 224/WG 9 - Telecommunication Applications

  • EN 726 (1994-1999) Identification card system - Telecommunications integrated circuit(s) cards and terminals - Parts 1-7

European Telecommunications Standards Institute (ETSI)

650 Route des Lucioles, F-06921 Sophia Antipolis Cedex, France.
Tel: +33 4 92 94 42 00; Fax: +33 4 93 65 47 16
Email: helpdesk@etsi.org; Web: www.etsi.org

Committees and Working Groups:

HF01 - Telecommunications Services

  • ETS 300 640 (1996) Human Factors (HF): Assignment of alphabetical letters to digits on standard telephone keypad arrays

TCHF - Technical Committee on Human Factors
Chairman: Stephen Furner

  • ETSI EG 201 024 (1997) Human Factors (HF); User interface design principles for the Telecommunications Management Network (TMN) applicable to the "G" Interface
  • ETSI EG 201 472 (2000) Human Factors (HF); Usability evaluation for the design of telecommunication systems, services and terminals
  • ETSI EG 201 795 (2000) Human Factors (HF); Issues concerning user identification in future telecommunications systems
  • ETSI EG 202 301 (2004) Universal Communications Identifier (UCI);Using UCI to enhance communications for disabled, young and elderly people
  • ETSI EG 202 320 Human Factors (HF); Duplex Universal Speech and Text (DUST) communications
  • ETSI EN 301 462 (2000) Symbols to identify telecommunications facilities for deaf and hard of hearing people
  • ETSI ES 201 125 (1998) Human Factors (HF); Universal Personal Telecommunications (UPT); Specification of the minimum Man-Machine Interface (MMI) for Phase 1 UPT
  • ETSI ES 201 275 (1998) Human Factors (HF); User control procedures in basic call, point-to-point connections, for Integrated Services Digital Network (ISDN) videotelephony
  • ETSI ES 201 381 (1998) Human Factors: Telecommunication - Keypads and keyboards - tactile identifiers
  • ETSI ES 202 130 (2007) Human Factors (HF); User Interfaces; Character repertoires, orderings and assignments to the 12-key telephone keypad (for European languages and other languages used in Europe)
  • ETSI ETR 029 (1991) Access to telecommunications for people with special needs: Recommendations for improving and adapting telecommunication terminals and services for people with impairments (Superceded by EG 202 116)
  • ETSI ETR 160 (1995) Human factors aspects of multimedia telecommunications
  • ETSI ETR 165 (1995) Human Factors (HF); Recommendation for a tactile identifier on machine readable cards for telecommunication terminals
  • ETSI ETR 166 (January 1995) Human Factors (HF); Evaluation of telephones for people with special needs: An evaluation method
  • ETSI ETR 167 (1995) Human Factors (HF);User instructions for public telecommunications services; Design guidelines
  • ETSI ETR 170 (1995) Human Factors (HF); Generic user control procedures for telecommunication terminals and services
  • ETSI ETR 208 (1995) Human Factors (HF): HF Aspects of universal personal telecommunications (UPT); User requirements
  • ETSI ETR 333 (1998) Human Factors (HF); Text Telephony; Basic user requirements and recommendations
  • ETSI ETR 334 (1996) Human Factors (HF); The implications of human ageing for the design of telephone terminals
  • ETSI ETR 345 (1997) Human Factors (HF); Characteristics of telephone keypads and keyboards; Requirements of elderly and disabled people
  • ETSI TCR-TR 023 (1994) Human Factors (HF); Assignments of alphabetic letters to digits on push button dialling keypads (superceded by ETS 300 640)
  • ETSI TR 101 806 (2000) Human Factors: Guidelines for telecommunications relay services for text and video
  • ETSI TR 102 415 (2005) Human Factors (HF); Telecare services: Issues and recommendations for user aspects
  • ETSI TR 103 073 (2003) Universal Communications Identifier (UCI): Improving communications for disabled, young and elderly people

TCHF / STF 231 - Generic user interface elements for mobile telecommunication devices and services

  • ETSI EG 202 132 (2004) Human Factors (HF); User Interfaces; Guidelines for generic user interface elements for mobile terminals and services

TCHF / STF 322 - 3G Mobile Guidelines

  • ETSI DEG 202 972 - Guidelines for generic user interface elements for 3G mobile terminals, services and applications

TCHF / STF 325 - Harmonised Relay Services

  • ETSI ES 202 975 - Human Factors: Harmonised relay services
  • ETSI TR 102 974 - Human Factors: Harmonised relay services, background information

TE04

  • ETSI ETS 300 381 (1994) Telephony for hearing impaired people: Inductive coupling of telephone earphones to hearing aids
  • ETSI ETS 300 488 (1996) Telephony for hearing impaired people: Characteristics of telephone sets that provide additional receiving amplification for the benefit of the hearing impaired
  • ETS 300 679 (1996) Telephony for the hearing impaired: Electrical coupling of telephone sets to hearing aids
  • ETS 300 767 (1997) Telephone prepayment cards: Tactile identifier

National Standards in Europe

Denmark

Dansk Standards

Kollegievej 6, DK-2920 Charlottenlund, Denmark.
Tel: +45 39 96 61 01; Fax: +45 39 96 61 02
Email: dansk.standard@ds.dk; Web: www.ds.dk

Committees and Working Groups:

DS/S-142/U-17 - Identifikations- og Kreditkort
Danish mirror group for CEN/TC 224

  • DS/EN 1038 (1996) Identification card systems - Telecommunication applications - Integrated circuit(s) card payphone

Germany

Deutsches Institut für Normung (German Institute for Standardization)

Burggrafenstrasse 6, 10787 Berlin, Germany.
Tel: +49 30 2601 0; Fax: +49 30 2601 1231
Email: postmaster@din.de; Web: www2.din.de

  • DIN ETS 300767 (1998) Human Factors (HF) - Telephone prepayment cards - Tactile identifier

Spain

Asociacion Espanola de Normalizacion y Certificacion

Génova 6, 28004 Madrid, Spain.
Tel: +34 914 326 000; Fax: +34 913 103 172
Email: info@aenor.es; Web: www.aenor.es

  • UNE-ETS 300381 (1999) Telephones for people with impaired hearing. Inductive coupling of telephone earphones to hearing aids.

 


Other National Standards

Australia

Communications Alliance Ltd.

PO Box 444, Milsons Point, New South Wales 1565, Australia.
Tel: +61 2 9959 9111; Fax: +61 2 9954 6136
Web: www.commsalliance.com.au

Committees and Working Groups:

Australian Communications Industry Forum (ACIF)

  • ACIF C625:2005 Information on accessibility features for telephone equipment
  • ACIF G586:2001 Disability matters: Access to communications technologies for people with disabilities and older Australians
  • ACIF G630:2006 Accessibility of payphones
  • AS/ACIF S040 (2001) Requirements for customer equipment for use with the Standard Telephone Service - Features for special needs of persons with disabilities

Standards Australia

286 Sussex Street, Sydney, New South Wales 2000, Australia.
Tel: +61 2 8206 6000
Email: mail@standards.org.au; Web: www.standards.org.au

Committees and Working Groups:

CT-098 - Communication Technologies: ACIF

  • AS/ACIF S040 (2001) Requirements for customer equipment for use with the Standard Telephone Service - Features for special needs of persons with disabilities

IT-020 - Information Technology: Text Communications Equipment For Use By People With Disabilities

  • AS/NZS 4277 (1995) Text Telecommunications - User interface requirements - For deaf people and people with hearing and speech disabilities

IT-022 - Interactive Voice Response Systems User

  • AS 5061 (2008) Interactive voice response systems user interfaces - Speech recognition
  • AS/NZS 4263 (2003) Interactive voice response systems - User-interface - Dual tone multi frequency (DTMF) signalling

Japan

Japanese Industrial Standards Committee

1-3-1 Kasumigaseki, Chiyoda-ku, Tokyo 100-8901, Japan.
Email: jisc@meti.go.jp; Web: www.jisc.go.jp

Committees and Working Groups:

X - Information Processing

  • JIS X 8341-4 (2005) Guidelines for older persons and persons with disabilities - information and communications equipment, software and services - Part 4: Telecommunications equipment

Korea

Telecommunications Technology Association

267-2 Seohyeon-dong, Bundang-gu, Seongnam-City, Gyonggi-do, Korea.
Tel: + 82 31 724 0114
Web: www.tta.or.kr/English/new/main/index.htm

  • TTAS.KO-06.0152 (2007) Mobile Phone Keypad Accessibility Guidelines 1.0

United States of America

American National Standards Institute (ANSI)

1819 L Street NW, 6th Floor, Washington DC 20036, USA.
Tel: +1 212 642 4900; Fax: +1 202 293 9287
Email: info@ansi.org; Web: www.ansi.org

  • ANSI/TIA-825-A (2003) A frequency shift keyed modem for use on the public switched telephone network
  • ANSI/TIA-968-A (2002) Telecommunications - Telephone terminal equipment - Technical requirements for connection of terminal equipment to the telephone network.
  • T1.209-2003 (2003) Operations, administration maintenance and provisioning (OAM&) - Network tones and announcements
  • T1.718-2001 (2001) PCS 1900 - Cellular text telephone modem (CTM) transmitter bit exact C-Code
  • T1.719-2001 (2001) PCS 1900 - Cellular text telephone modem (CTM) general description

Federal Communications Commission

445 12th Street SW, Washington, DC 20554, USA.
Tel: +1 888 225 5322; Fax: +1 866 418 0232
Email: fccinfo@fcc.gov; Web: www.fcc.gov

  • 47 CFR Part 6 Access to telecommunications service, telecommunications equipment and customer premises equipment by persons with disabilities
  • 47 CFR Part 7 Access to voicemail and interactive menu services and equipment by persons with disabilities

United States Access Board - Architectural and Transportation Barriers Compliance Board

Office of Technical and Information Services, 1331 F Street, NW, Suite 1000, Washington, DC 20004-1111, USA.
Tel: +1 202 272 0016; Fax: +1 202 272 0082
Email: info@access-board.gov; Web: www.access-board.gov

  • 36 CFR Part 1193 RIN 3014-AA19 (1998) Telecommunications Act accessibility guidelines - Section 255
  • 47 CFR Part 6 Access to telecommunications service, telecommunications equipment and customer premises equipment by persons with disabilities